Returns & Exchanges
MOTHER offers returns on full-priced merchandise within 30 days of the ship date, provided items are unworn and have all original tags attached. We strive to make the process as seamless as possible to ensure you find your perfect fit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Once your request is submitted, download and print the pre-paid UPS shipping label provided via email.
Pack Your Denim
Securely pack your items in the original packaging or a sturdy box, ensuring all original tags are still attached to the garments.
Ship It Back
Drop off your package at any authorized UPS location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing